What exactly does CA$500 cover?+
Up to five standard pages, custom responsive design, a standard contact form, essential on-page search setup, two consolidated revision rounds, pre-launch checks, one agreed deployment destination, and a documented handoff. Domain, hosting, third-party subscriptions, add-ons, and applicable tax are separate. Online stores, booking systems, memberships, and self-editing websites need a separate discussion and written quote.
Do we have to get on a call?+
No mandatory calls. We handle the initial conversation and approvals by email, gather the full brief through a branded intake form, and collect feedback through a revision form. A call is optional if it would genuinely help.
How long will it take?+
Our standard website targets seven business days after your deposit clears and the intake, content, assets, and required account access pass the readiness check. The initial build and internal review are concentrated into Days 1–2, leaving time for feedback, two revision rounds, final checks, payment, and launch. Your site may be ready sooner, but we plan around the seven-business-day schedule. Missing materials, scope changes, account setup, or delayed feedback or payment move the launch date. We confirm your schedule in writing.
What goes in the intake form?+
Business and contact details, service areas, your services, the agreed page list, page text, logo and image assets, design preferences, contact-form destination, domain and hosting details, editing preferences, decision-maker, and target launch date. You confirm the accuracy of the content and your right to use supplied materials. Required account access is arranged separately—never put passwords, card details, or recovery codes in a form.
How do the two revision rounds work?+
For each round, review the linked preview version and submit one complete revision form. Identify the page and section, explain the change, and include exact replacement text or a clearly marked screenshot when useful. We complete the agreed changes and send an updated preview. New pages, new features, redesigns, and changes outside the agreed scope are quoted before work begins. Final approval is confirmed in writing.
Can I make changes myself?+
The standard CA$500 custom-coded website does not include a visual editing dashboard. If you want to update content yourself, tell us before the build so we can quote a self-editable WordPress website with a handoff guide. Adding self-editing after launch may require a separately quoted conversion or rebuild; it is not a switch we can simply turn on. Otherwise, request optional maintenance, one-off changes, or help from another developer.
Who owns and pays for the hosting?+
You own your domain and GoDaddy hosting account, and you pay GoDaddy directly. We confirm a compatible hosting product before the build and help with setup using delegated access where available—not your main password. Domain registration alone does not include hosting. A different hosting arrangement is considered only if the project needs it and you approve it.
What does optional maintenance include?+
Ongoing website care: backups, routine updates appropriate to your setup, website and contact-form checks, ordinary fixes to existing site functions, email support, and a monthly summary. You also get two consolidated content-update requests per month, each covering up to two existing pages. A request can combine related changes to text, photos, prices, menus, or promotions. One short section using an existing layout is included per month. Routine care and covered fault fixes do not use up your content allowance. New pages, redesigns, new features, and work outside the agreed scope are quoted separately. We confirm the fee and platform-specific coverage in writing; hosting remains separately paid by you.
What happens if I do not choose maintenance?+
Your website stays in your own hosting account. Declining or cancelling maintenance does not take it offline, provided you keep your hosting and domain active. After handoff or the end of maintenance, you manage hosting payments, renewals, account security, backups, and future updates, or appoint another developer. We provide the completed files and a handoff guide, and remove our access unless you authorize ongoing work. Any agreed correction period remains as set out in your written scope.
How do payments work?+
Stripe is our preferred payment method. After you approve the written scope, we email a branded invoice with a secure Stripe-hosted payment page for the 50% deposit. The remaining 50%, approved extras, and applicable tax are invoiced after approval and must clear before launch or handoff. Interac e-Transfer is available by arrangement as a backup. Hosting is paid directly to GoDaddy; never send card details by email or through the intake form.
